How We Work
Frequently Asked Questions
Why choose a specialist team rather than a general managed-service provider (MSP)?
Because Lotus Notes / Domino is a niche platform with quirks, custom code, rich-text fields, replication models, legacy integrations and bespoke applications.
A general-purpose MSP often treats it as 'legacy and done.' A specialist team brings deep knowledge, anticipates pitfalls, and ensures upgrades, migrations or maintenance are done right, avoiding hidden risks and future technical debt.
Can you work with government, regulated or high-security organisations?
Yes. We have UK Security-Cleared consultants experienced in government, finance and regulated industries. We follow strict security practices and can work within controlled environments.
What does a typical engagement look like?
We begin with discovery, followed by planning, proof-of-comcept, extraction, testing, migration, and finally validation and handover. Throughout the project you work directly with senior specialists , no layers, no outsourcing.
Do you provide cost estimates before starting migration work?
Yes. After a discovery phase, we provide a clear, itemised estimate based on the size, complexity and condition of your Domino environment. We also produce a detailed statement of work so the scope and deliverables are fully understood with no surprises.