Because Lotus Notes / Domino is a niche platform with quirks,  custom code, rich-text fields, replication models, legacy integrations and bespoke applications. 

A general-purpose MSP often treats it as 'legacy and done.' A specialist team brings deep knowledge, anticipates pitfalls, and ensures upgrades, migrations or maintenance are done right, avoiding hidden risks and future technical debt. 

We support every version, from older legacy releases to the latest HCL Domino/ HCL Notes builds. Whether you're running a 20-year-old setup or the very latest versions, we can support it. 

Yes. We have UK Security-Cleared consultants experienced in government, finance and regulated industries. We follow strict security practices and can work within controlled environments.

Absolutely. Many clients use us as their Lotus Notes / Domino escalation team. Your IT staff handle routine tasks, and we take care of complex issues, architecture decisions and platform stability.

Yes. We are approved HCL Domino resellers, meaning we will take care of licensing on your behalf, ensuring you’re fully compliant, correctly covered, and never over-licensed.

Yes. We regularly work with environments that have been untouched for years. We assess the system, document what’s there, stabilise it and create a clear plan for maintenance or modernisation.

Yes. We support environments ranging from single-server setups to large, global distributed estates with multiple regions, integrations and custom applications.

Yes. We can continue to support your new environment, handle maintenance, monitor performance, update applications, and assist with further development or enhancements as your business evolves.

We plan carefully to avoid disruption. 

Through a discovery phase, compatibility checks, staged rollout or coexistence periods and thorough testing, we aim for minimal downtime, making the transition smooth and reliable. 

Yes. Whether your environment is on-premises, hosted, or hybrid, we support all deployment models and help you manage updates, security and long-term stability.

We can also transition your organisation from on-premises Domino to cloud-hosted.

Yes. Whether you’re moving to Microsoft 365, Dynamics 365 or custom cloud infrastructure, we can advise on licensing, capacity, storage, architecture and best practices.

For Microsoft implementations, we typically work with our trusted partners.

We provide ongoing support through our own ITSM platform, with clear ticketing, prioritisation and communication. Every request is handled by senior consultants who understand the platform deeply, not by a generic helpdesk.

Yes. We typically work alongside in-house IT teams and suppliers every day. Whether you need escalation support, shared responsibilities or full outsourcing, we fit into your existing processes rather than forcing you to adapt to ours.

You always get a senior specialist, not a junior queue or third-party call centre. This means faster diagnosis, fewer hand-offs and solutions that actually stick.

Yes. We can monitor your Domino environment for performance issues, errors, failed agents, security gaps and early signs of instability. This reduces downtime and prevents issues before they become incidents.

Yes. We often begin with a health check or stabilisation phase, fixing configuration issues, documenting the system and resolving known failures. Once the environment is healthy, ongoing support becomes predictable and reliable.

Running unsupported Domino versions increases security, compliance and stability risks. Upgrading ensures you receive current fixes and enhancements while unlocking the performance and security benefits of the latest HCL releases.